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PAN-INDIA DISPATCH • LOGISTICS POLICY

Shipping & Delivery Policy

Effective Date: October 2026•GST Registered Facility•Dispatched from Gurugram, Haryana

Direct In-House Dispatch

All orders are manufactured and packaged directly at our facility in Sector 6, Gurugram. We partner with tier-1 Indian express logistics couriers and local courier networks to guarantee safe, moisture-sealed delivery nationwide.

1. Production Turnaround vs. Shipping Transit

Each product page shows its own production time; the table below summarises them by category. Please note the difference between Production Turnaround (the time taken by our factory to print, dry, coat, assemble, and pack your goods) and Transit Time (the courier delivery duration):

Product CategoryProduction timeProducts
Visiting Cards2–3 business days1 product
Stationery & Office Print1–6 business days14 products
Invites, Cards & Certificates2–7 business days3 products
Standees, Banners & Flags1–5 business days6 products
3D, LED & Acrylic Signage2–7 business days5 products
Sunboards, Vinyl & Glass Films1–3 business days4 products
Lanyards & ID Cards2–3 business days1 product
Mugs & Bottles1–6 business days2 products
T-Shirts, Polos & Caps2–8 business days2 products
Corporate Gifts & Kits2–10 business days7 products
Photo Prints & Frames3–5 business days3 products
Bags & Backpacks5–7 business days2 products
Boxes, Bags & Cups3–12 business days4 products
Stickers & Labels1–6 business days2 products
DTF & Heat Transfers24–48 hours1 product

2. Courier Delivery Timelines

Once your order leaves our Gurugram facility, typical delivery timelines are:

  • Delhi NCR (Gurugram, Delhi, Noida, Greater Noida, Faridabad, Ghaziabad): Same day or within 24 hours. Free pickup from our Sector 6, Gurugram workshop.
  • Metro cities (Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad, Pune): 2–3 business days. Express air.
  • Tier-2 and tier-3 cities (Rest of India): 3–5 business days. Surface express.
  • Remote areas (North-East, Jammu & Kashmir, island territories): 5–7 business days.

3. Shipping Logistics Partners & Real-Time Tracking

We ship using established courier networks including Blue Dart, Delhivery, DTDC, Trackon, Smartr, and Porter (for bulk local NCR deliveries).

As soon as your package is dispatched, you will receive an automatic WhatsApp notification and email containing your Air Waybill (AWB) number and live tracking link.

4. Packaging & Damage Prevention Standards

To eliminate transit damage, we apply tailored commercial packing methods:

  • Ceramic Mugs: Shipped in custom molded thermocol/styrofoam clam-shells inside heavy 5-ply cartons.
  • Business Cards & Stationery: Enclosed in moisture-resistant plastic inner sleeves and reinforced cardboard outer shippers.
  • Acrylic 3D Signs & LED Boards: Protected with peel-off scratch guards, corner edge protectors, high-density bubble sheets, and timber batten crating for oversized signage.

5. Shipping Rates, Free Delivery & Workshop Pickup

  • Free Delivery Rule: Free standard delivery applies to orders of ₹999 or more across India. For orders below ₹999, standard courier charges (₹99) are computed at checkout based on weight and destination pincode.
  • Workshop Pickup: Local clients in Delhi NCR are welcome to pick up completed orders directly from our Sector 6 Gurugram facility (Shop No. 2, Plot No. 1616, 8 Biswa Road) during operational hours (Monday to Saturday, 10:00 AM – 8:00 PM IST) with zero shipping fee.
  • Signage Installation: For 3D acrylic LED channel letters, lightboxes, and large-format hoardings, our technicians offer optional on-site mounting and installation across Gurugram and Delhi NCR upon request. Quotations are provided based on site elevation and mounting hardware required.
  • GST E-Way Bills: Consignments with an invoice value exceeding ₹50,000 are dispatched with statutory GST E-Way Bills generated in compliance with the Central Goods and Services Tax Act.